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Terms of Service

Please read these terms carefully before using Shivehview services.

Last updated: 7/23/2025

Agreement to Terms

By accessing or using Shivehview's AI-powered restaurant display platform and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

Description of Services

Shivehview provides a comprehensive platform for creating, managing, and displaying digital content for restaurants and businesses, including:

  • AI-powered slideshow creation and management
  • Digital menu and content display systems
  • TV and digital signage integration
  • Analytics and performance tracking
  • Team collaboration and staff management
  • Content templates and customization tools

User Accounts and Registration

To access certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account and use our services.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Upload, create, or display content that is harmful, offensive, or inappropriate
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service to spam or send unsolicited communications
  • Share account credentials with unauthorized users

Content and Intellectual Property

Your Content

You retain ownership of content you upload or create using our services. By using our services, you grant us a limited license to host, display, and process your content solely for the purpose of providing our services to you.

Our Content

Our platform, software, and original content are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.

AI-Generated Content

AI-generated content created through our platform is provided "as is" and may not be accurate or suitable for all purposes. You are responsible for reviewing and verifying such content before use.

Subscription and Payment Terms

We offer various subscription plans with different features and pricing. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize recurring payments for subscription renewals
  • Notify us of any billing disputes within 30 days

Subscription fees are non-refundable except as required by law. We may change our pricing with 30 days' notice.

Service Availability and Support

We strive to provide reliable service but cannot guarantee uninterrupted availability. We may:

  • Perform maintenance that may temporarily affect service
  • Update or modify features with reasonable notice
  • Suspend service for violations of these Terms
  • Discontinue features or services with advance notice

Support is available through our help center and customer service channels during business hours.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms.

You are responsible for ensuring that your use of our services complies with applicable data protection laws and regulations.

Disclaimers and Limitations

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the service will be uninterrupted or error-free
  • Warranties regarding the accuracy of AI-generated content
  • Warranties that defects will be corrected

In no event shall Shivehview be liable for indirect, incidental, special, consequential, or punitive damages.

Termination

You may cancel your account at any time through your account settings. We may terminate or suspend your access immediately if:

  • You breach these Terms
  • You fail to pay subscription fees
  • We discontinue the service
  • Required by law or regulation

Upon termination, your right to use the service ceases immediately, and we may delete your account and data in accordance with our data retention policies.

Governing Law and Disputes

These Terms are governed by the laws of Afghanistan. Any disputes arising from these Terms or your use of our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiations fail
  • Arbitration or court proceedings as a last resort

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@shivehview.com

Phone: +1 (703) 991-9655

Address: 440 Monticello Ave Ste 1802 #619992 Norfolk VA 23510

Email: contact@shivehagency.com