Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 7/23/2025

Introduction

Shivehview ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered restaurant display platform and related services.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Business information (business name, type, location)
  • Account credentials and profile information
  • Payment and billing information

Usage Information

  • Slideshow creation and management activities
  • TV display usage and analytics
  • Platform interactions and feature usage
  • Device information and browser data

Content Information

  • Images, videos, and media files you upload
  • AI-generated content and facts
  • Menu items and business content
  • Custom templates and designs

How We Use Your Information

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Generate AI-powered content and facts
  • Display content on TV screens and digital displays
  • Analyze usage patterns and improve our platform
  • Send important updates and notifications
  • Provide customer support and technical assistance
  • Ensure platform security and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (payment processors, cloud storage, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure with industry-standard security
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection practices

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time through your account settings or by contacting us directly.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@shivehview.com

Phone: +1 (703) 991-9655

Address: 440 Monticello Ave Ste 1802 #619992 Norfolk VA 23510

Contact: contact@shivehagency.com